PACSES stands for Pennsylvania Automated Child Support Enforcement System. IVR stands for Interactive Voice Response.
About the System
- It can be accessed through a telephone to answer most child support questions
- It greets callers with a list of choices. Use the touch-tone telephone keypad to select options. The computer will provide the information selected.
- It is available 24 hours a day, 7 days a week
- The system gives quick access to child support information. There may be information about policy and procedures and case updates, including recent payments and account status. This system may be accessed by calling our office number 724-228-6756 or 1-888-619-9907 (toll free).